So apparently there are a few glitches going around in regards to free name changes on both xbox and playstation consoles. We have been on the search for the best one, and luckily for us Youtube is our best friend. Youtube always seems to have the best most recent content that you can find easily! Here is a tutorial on how to change your gamertag for free:
And here is another tutorial for the playstation version to change psn name id for free:
As you can see by the number of likes on the video and positive comments, these videos are working as of May 2020. So get in quick and change your name if you too!